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Ripped Off again

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12 comments

  • MickeyFan

    Well it took 6 emails and not backing down plus screenshots showing the facts but zone came through. Thanks for that

    1/1/21 An update, Since I told them about the screenshots they have disabled my ability to do that again. Guess they didn't like being proven wrong

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  • Shud

    I agree with you and have tested it to see (I've actually left in the middle to test whether I get the passes/gems/etc, and confirmed that they did not appear even after rebooting the game.  What I did discover is what can cause it to freeze - if you mess with your charm menu or click around on things while it is spinning, it will freeze, so I've learned that when spinning, let it spin and don't touch anything else - hope this helps until it is fixed.

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  • MickeyFan

    Thanks for the Info Shud  . after a few emails back and forth they finally relented and Refunded my gems ,they did not come out and admit it but I had screenshots backing me so all is good. They did say my system memory might have caused the freeze  but I have only ever had the issue on this game so I wonder . Anyway see you at a party I'm sure

    1/1/21 Now I can no longer do screenshots , funny how that worked out

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  • kitten1084

    Zone froze up. I lost all my free party passes and they wont give them back to me

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  • MsDaytonNV

    yep ripped off again is the word for it ... just lost 4 free spins playing Sea of Riches ...http://prntscr.com/s472k1 ... and no they weren't there when rebooted ... since rebooting is the only way to get back into ZONE when it hangs up and CHEATS players out of prizes that we have basically PAID for

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  • big bet boy

    hi i had 755 party passes and i went to a party which cost 30 passes after the party i should should have 725 but it showed 711.

    i have been robbed .

    i have also looked and kept of all my party passes and how much i spend going to passes and i have found a big difference

    does anybody from zone ever read and reply to these comments if so i would like to hear from you soon

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  • Sally Long

    The same thing happened to me tonight.  Not sure if there are system problems again.

     

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  • Poe5

    4 times I had assorted problems with Sea of Riches, today alone. Loss free gold disc worth of free spins. Disconnected 3 other times and loss spins. I enjoy this game, starting to feel its not worth the trouble. Thank you. Hope this gets reviewed.

     

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  • Goofyfan

    Just now it froze after awarding me 5 more spins, it put the coins up above then froze , was advised to refresh browser which of course did nothing , contacted chat support they gave me the same run around they give to everyone that that computer never cheats you out of your winnings , then told me I can file a report and they will just tell me the same thing. Liars and cheats . it's sad they won't just admit their system can make a mistake Like freezing your game in the first place let alone steal your winnings. I know this is all for fun but I call being cheated NOT Fun .

     

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  • MickeyFan

    Well you would think they could fix their sea of riches instead of continually lying about it. Just watched two worthless champagne charms disappear instead of being rewarded . Didn't even bother with the chat report they always give the same standard BS answer. "The computer knows and gives it to you even if you don't see it do it. We all know this is BS , Don't believe I will make any more Cash purchases from these clowns . They take the fun out of playing, when they even have to steal make believe prizes.

     

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  • Nobody Really

    The TOP guy you want to get to is Adam Conus at Flowplay.

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  • loonytoon5

    Mine froze lost everything

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