Can't sign in?! Lost account?
Has anyone lost their account or something??
I have literally lost my entire account somehow. yet im signed in here still but I don't know how long for.. Something is wrong.. It says my Ip address is not authorized and I have to contact support which I did
But I cannot sign in despite putting in my correct information to log in..
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Same thing happened to me this morning and I was now finally able to sign on at 3:50 PST. Must be a glitch in the system. Hope you can sign on soon,
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When this happens, please submit a Help Ticket, and Customer Support will be happy to help out.
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A player can submit a Help Ticket with their email. It doesn't have to be linked with an account.
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Looking4theOne,
You do not have to be signed in to submit a Help Ticket. When you are signed out, there is still an option to submit a Help Ticket. You only have to be signed in to participate in community posts.
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I want to add my Zone account to my tablet - how? also, may have forgotten my password - long time player!!
can you help?? Thanks, Sadie 1
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Sadie 1,
On your tablet, you can just go to Zone through your browser and sign in with your email and password.
I've included an article with some steps on how to reset your password:
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