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6 comments

  • Samantha

    The odds have not changed in Zone Online Casino, but I do hope you have better luck with those free spins very soon!

    Thanks!

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  • Caro6

    Today in top secret 30 free spins and ive won only 2.9 M !!!!!   Something is very wrong with your slots since last year !!!!

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  • loonytoon5

    Mine froze lost everything

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  • Samantha

    loonytoon5,

    The good news is you definitely got what you were supposed to from Sea of Riches. The game collects your Gems and adds all the items you are about to win (including those from free spins) to your account then sends the data to your display, so you can see the game play and pay out. If something does go wrong, you're just missing the display, and not any of the prizes.

    Typically, problems like this suggest a player's browser is running low on memory. Make sure you're not running any other apps or web tabs while you're playing Zone Online Casino, and if you have particularly bad problems, try 'refreshing' before using a feature that's caused you problems by signing out of your account and signing back in. This will reset your browser memory, increasing the chances for a trouble free experience.

    Thanks!

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  • Poe5

    Sea of Riches game. l have just loss 2 turns on Gold Wheel. l did not receive all 5 Spins on these. How can you say as you always do, that you have receive all your prizes, when In Fact the wheel stops and does not go around all 5 Spins. l give up. This has happen before, with this game, even with free spins. Thank you

     

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  • Samantha

    Poe5,

    Sea of Riches has already determined your rewards as soon as you start the spin. If there is an issue causing the wheel to not spin the full five times, as well as any extra free spins you receive, your rewards have already been determined. You just aren't seeing the animation for which rewards you're receiving.

    0

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